1. Acceptance of Terms
Welcome to InterGlobal Business Development ("InterGlobal," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Client") and InterGlobal governing your access to and use of our website (intrglobal.com) and all related services, products, and content (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
Important: These Terms include a binding arbitration provision and class action waiver in Section 14, which affect your legal rights. Please read them carefully.
2. Description of Services
InterGlobal provides professional digital services including, but not limited to:
- Web Design & Development: Custom website design, development, and maintenance
- Graphic Design: Logo design, branding, marketing materials, and visual assets
- Social Media Marketing: Strategy, content creation, advertising, and management
- Video Production: Commercial videos, promotional content, and editing
- AI & Automation: AI-powered marketing tools and business automation
- Product Engineering: Custom software, SaaS platforms, and mobile applications
The specific scope of work, deliverables, timelines, and pricing for each project will be defined in a separate Statement of Work (SOW), proposal, or agreement between you and InterGlobal.
3. Eligibility
To use our Services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into a binding contract
- Not be prohibited from receiving our Services under applicable laws
- If representing a business entity, have the authority to bind that entity to these Terms
By using our Services, you represent and warrant that you meet all eligibility requirements.
4. User Accounts
4.1 Account Creation
Some features of our Services may require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated.
4.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or use
4.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content, features, and functionality of our website and Services—including but not limited to text, graphics, logos, icons, images, audio, video, software, and design elements—are owned by InterGlobal or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any of our proprietary content without our prior written consent.
5.2 Work Product Ownership
Unless otherwise specified in a separate written agreement:
- Upon Full Payment: You will own all rights to the final deliverables created specifically for your project
- Before Full Payment: We retain all rights to work product until payment is received in full
- Source Files: Transfer of source files (PSD, AI, Figma, etc.) is not included unless explicitly agreed upon
- Third-Party Assets: Any third-party fonts, images, or software used remain subject to their respective licenses
5.3 Portfolio Rights
We reserve the right to display completed work in our portfolio, case studies, and marketing materials unless you request otherwise in writing prior to project commencement.
6. User Content and Materials
6.1 Your Content
You are responsible for all content, materials, and information you provide to us ("User Content"), including but not limited to text, images, logos, brand guidelines, and other assets.
6.2 Representations and Warranties
By providing User Content, you represent and warrant that:
- You own or have the necessary rights and licenses to use and provide the content
- The content does not infringe any third-party intellectual property rights
- The content is accurate and not misleading
- The content complies with all applicable laws and regulations
6.3 License Grant
By providing User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and incorporate such content solely for the purpose of providing our Services to you.
7. Prohibited Conduct
When using our Services, you agree NOT to:
- Violate any applicable laws, regulations, or third-party rights
- Use our Services for any illegal, fraudulent, or harmful purposes
- Transmit viruses, malware, or other malicious code
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of our Services
- Engage in any activity that could damage, disable, or impair our Services
- Use automated means to access our Services without our permission
- Impersonate any person or entity or misrepresent your affiliation
- Harass, abuse, or threaten our employees, contractors, or other users
- Use our work product for illegal, defamatory, or objectionable purposes
8. Payment Terms
8.1 Pricing and Quotes
All prices are quoted in U.S. Dollars (USD) unless otherwise specified. Quotes and proposals are valid for 30 days unless otherwise stated. Prices are subject to change for new projects.
8.2 Payment Schedule
Unless otherwise agreed in writing:
- Deposit: A 50% non-refundable deposit is required before work commences
- Final Payment: The remaining 50% is due upon project completion, before final deliverables are released
- Larger Projects: May be structured with milestone-based payments
8.3 Payment Methods
We accept payments via credit card, debit card, ACH bank transfer, and other methods as specified. All payments are processed through secure third-party payment processors.
8.4 Late Payments
Invoices are due upon receipt unless otherwise specified. Late payments may incur interest at a rate of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is lower.
8.5 Taxes
Prices do not include applicable taxes. You are responsible for paying all applicable sales tax, VAT, or other taxes associated with your purchase, excluding taxes based on our income.
9. Project Terms and Deliverables
9.1 Project Scope
The scope of work, deliverables, and timelines will be defined in a Statement of Work (SOW), proposal, or other written agreement. Any changes to the scope may result in additional fees and extended timelines.
9.2 Client Responsibilities
To ensure timely project completion, you agree to:
- Provide all necessary content, materials, and information in a timely manner
- Respond to requests for feedback and approvals within 5 business days
- Designate a single point of contact for project communications
- Provide clear, constructive feedback during review cycles
9.3 Revisions
Unless otherwise specified, projects include a reasonable number of revision rounds as outlined in your proposal. Additional revisions beyond the agreed scope will be billed at our standard hourly rate.
9.4 Delays
We are not responsible for delays caused by your failure to provide materials, feedback, or approvals in a timely manner. Projects on hold for more than 30 days due to client delays may be subject to re-scheduling fees.
9.5 Approval and Acceptance
Final deliverables require your written approval. If you do not provide feedback within 10 business days of delivery, the work will be deemed accepted.
10. Warranties and Disclaimers
10.1 Our Warranty
We warrant that our Services will be performed in a professional and workmanlike manner consistent with industry standards. For website development, we provide a 30-day bug-fix warranty from the date of launch for any defects in our original work.
10.2 Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED ABOVE, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AVAILABILITY.
We do not warrant that:
- Our Services will be uninterrupted, error-free, or completely secure
- Any specific results will be achieved from using our Services
- Third-party platforms, integrations, or hosting services will function properly
- Websites or applications will be compatible with all browsers or devices
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTERGLOBAL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless InterGlobal and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to:
- Your violation of these Terms
- Your use of our Services
- Your User Content or any materials you provide
- Your violation of any third-party rights, including intellectual property rights
- Any misrepresentation made by you
13. Termination
13.1 Termination by You
You may terminate your use of our Services at any time. For active projects, termination must be provided in writing. Deposits and payments for completed work are non-refundable.
13.2 Termination by Us
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
13.3 Effect of Termination
Upon termination:
- Your right to use our Services will immediately cease
- You remain liable for all amounts owed for Services rendered
- Provisions that by their nature should survive termination will survive (including intellectual property, limitation of liability, and dispute resolution)
13.4 Kill Fee
If a project is cancelled after work has commenced, you will be responsible for payment of all work completed up to the date of cancellation, plus a kill fee equal to 25% of the remaining project value to compensate for scheduling disruption.
14. Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
14.2 Informal Resolution
Before initiating any formal dispute resolution proceeding, you agree to first contact us at contact@intrglobal.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.
14.3 Binding Arbitration
If the dispute cannot be resolved informally, any controversy or claim arising out of or relating to these Terms or our Services shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Dallas, Texas.
14.4 Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than arbitration, you waive any right to a jury trial.
14.5 Exceptions
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights.
15. General Provisions
15.1 Entire Agreement
These Terms, together with any applicable SOW or proposal, constitute the entire agreement between you and InterGlobal regarding our Services and supersede all prior agreements and understandings.
15.2 Amendments
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or prominent notice on our website. Continued use of our Services after changes constitutes acceptance of the modified Terms.
15.3 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15.4 Waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
15.5 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
15.6 Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, labor disputes, or government actions.
15.7 Independent Contractors
Our relationship is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between us.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
InterGlobal Business Development
Email: contact@intrglobal.com
Phone: (972) 265-9444
Website: intrglobal.com
For legal notices, please send correspondence via email with "Legal Notice" in the subject line.